What to Expect   When You Call  ~   Each member of Sonora's Assessment and Referral staff is an experienced mental health professional. Sonora's evaluators are skilled in handling crisis situations, providing information on community resources and coordinating an evaluation or admission. They are sensitive to individuals and families in crisis and the need for prompt and effective resolution. Whether a caller is a family member, a person in crisis or a professional wanting to refer an individual for evaluation, Sonora is here to help. For Evaluations  ~   A team of Assessment and Referral clinicians are available on site at Sonora for crisis assessments. Clinicians evaluate the behavioral health and/or chemical dependency issues of the individual and recommend the most appropriate level of care. For Admission  ~   Sonora understands the importance of managing all aspects of the admission. Individuals and families can be assured that our staff will coordinate the details by working with the referral source, insurance company, community providers and others. Insurance  ~   Sonora Behavioral Health is contracted with most public and commercial health insurance plans and is accredited by The Joint Commission, certified by the Center for Medicare and Medicaid (CMS) and dually licensed by the Arizona Department of Health Services (ADHS) and Arizona Office of Behavioral Health Licensure (OBHL).