Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 12/17/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Sonora Behavioral Health Hospital to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Sonora Behavioral Health Hospital.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Options for telehealth visitation are continuously evaluated so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

Admissions Process and Criteria

At Sonora Behavioral Health, we strive to remain at the forefront of behavioral healthcare and to always deliver superior treatment to each and every person who is in need of our services. In choosing to come to our treatment center, you or your loved one will be welcomed into our healing community.

Our Admissions Process

We aim to make each individual’s stay with us as comfortable and as productive as possible so that upon leaving our treatment center, all entrusted into our care will reenter the community with newfound hope and optimism for the days to come.

If you are looking to begin receiving services, or if you are researching providers of care for an important person in your life, it is important to know that Sonora offers a streamlined and efficient admissions process that must be completed before beginning services. Our dedicated staff is available 24 hours per day, 7 days per week to answer any questions that you may have, and you even have the option to begin the process of admissions right over the phone. Additionally, those considering treatment at our center can also come to our convenient location in Tucson as a walk-in to speak to someone, or schedule an assessment with one of our helpful staff members. There is no cost for this assessment, and prospective patients can expect to meet with intake staff for approximately thirty minutes so that the most beneficial and appropriate recommendation regarding treatment can be made.

Treatment Programs

Depending upon your or your loved one’s specific needs, our staff will recommend admission to one of our three options for care:

  • Mental health inpatient treatment (available for children, adolescents, and adults)
  • Partial hospitalization (available for adults suffering from primary mental health concerns or adults suffering from mental health and co-occurring substance abuse concerns)
  • Intensive outpatient (available for adults battling mental health concerns or adults suffering from mental health and co-occurring substance abuse concerns)

If, however, your or your loved one’s treatment needs can be better met by other services available in the community, our staff will provide a referral for such services so that alternative options for treatment can be accessed.

Admissions Criteria

Additionally, it is important to note that there are specific criteria that must be met in order to partake in treatment at Sonora. The following spells out the criteria for admission into our exemplary programming:

Adult patients:

  • Must be age 18 or older
  • Must be able to physically participate in programming
  • Must be able to provide consent for treatment or have a conservator who can provide consent for care
  • Must demonstrate that he or she is a danger to him or herself or others, fail to complete outpatient treatment, require care to confirm a psychiatric diagnosis, need treatment to manage/regulate medication used to stabilize mental disorder symptoms, and/or experience significant impairment in daily functioning of which cannot be treated in a lower level of care
  • Must not suffer from a condition other than a clinical mental disorder
  • Must not suffer from a severe personality disorder
  • Must not suffer from a developmental disability in which one’s IQ is below 70
  • Must not suffer from a mental disorder that does not warrant stabilization services
  • Must not suffer from a primary substance use disorder or be actively intoxicated or withdrawing from substances

Child/adolescent patients:  

  • Children must be between the ages of 5 and 12 years old
  • Adolescents must be between the ages of 13 and 17 years old
  • Must be able to physically participate in programming
  • Must have a legal guardian to provide evidence that child/adolescent is a danger to him or herself or others
  • Must have a legal guardian to provide consent for treatment
  • Must demonstrate significant impairment in functioning that cannot be treated in a lower level of care
  • Must not suffer from severe conduct disorder, oppositional defiant disorder, elimination disorder, or speech disorder

Should you or your loved one meet the above criteria, our staff will then guide you, him, or her through the next steps of the admissions process. Our staff will determine the level of care that befits the treatment needs present, the policies of Sonora’s programming will be reviewed, and any and all questions that the patient or his or her conservator or guardian may have can be answered so as to quell any apprehension experienced.

Providing the Highest Quality of Care

At Sonora Behavioral Health, we will do all that we can to ensure that you or an important person in your life is receiving the highest quality of care possible. Whether the symptoms of depression, anxiety, bipolar disorder, or psychosis are affecting your or your loved one’s life, we are confident that we, with our compassionate and progressive methods of care, can offer the resources and skills needed to live a healthier life.

In choosing our treatment center as the place to jumpstart the healing and recovery process, individuals of all ages can begin to embark on a promising tomorrow, today.


Visitation for Family

Visitation is included in the program schedule for all patients.  Please contact us at (866) 879-8172 for specified times. No children under 18 may visit.  Time restrictions for visitation are in place to minimize treatment disruptions.

Visitation hours are Saturday and Sunday only.

Youth Hours: 1:30pm – 2:30pm

Adult Hours: 3:30pm – 4:30pm

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